Frequently Asked Questions

Collection of FAQ

• Display scrolls serial number
• What is the meaning of the different circle colours on the device?
• Bluetooth connection fails
• Does Somnofy or Guardian H10 record sound during the night?
• Can I use Somnofy or Guardian H10 if I share a bed with someone?
• What is the maximum range Somnofy or Guardian H10 can be placed from the bed?
• Where do I mount the Somnofy device?
• What is the operating voltage?
• Do I need to start and stop Somnofy or the Guardian H10 manually?
• Why does Somnofy or Guardian H10 start a sleep session when I haven't gone to bed?
• Why doesn't the sleep session end even though I am awake?
• What happens if Somnofy or Guardian loses internet connection at night?
• The statistics say that I have been "out of bed" several times, but that is not true!
• The respiration rate shows no measurements
• Can epilepsy patients benefit from Somnofy or Guardian H10?
• My Somnofy device is locked or unavailable
• I have a problem with a product I purchased
• Price and availability - Can I buy one of your products?
• How to turn off and on Somnofy or Guardian H10
• How does the Somnofy Device Measure Air Quality?