Frequently Asked Questions

Collection of FAQ, regardless of consumer, Health&Welfare, or research.

• Display scrolls serial number
• What is the meaning of the different circle colours on the device?
• Bluetooth connection fails
• Does Somnofy record sound during the night?
• Can I use Somnofy if I share a bed with someone?
• What is the maximum range Somnofy can be placed from the bed?
• Where do I mount the Somnofy device?
• What is the operating voltage?
• Do I need to start and stop Somnofy manually?
• Why does Somnofy start a sleep session when I haven't gone to bed?
• Why doesn't the sleep session end even though I am awake?
• What happens if Somnofy loses internet connection at night?
• The statistics say that I have been "out of bed" several times, but that is not true!
• The respiration rate shows no measurements
• Can epilepsy patients benefit from Somnofy?
• My Somnofy device is locked or unavailable
• I have a problem with a product I purchased
• Price and availability - Can I buy one of your products?
• How to turn off and on a Somnofy device
• How does the Somnofy Device Measure Air Quality?