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Frequently Asked Questions
Health & Welfare
Introduction
Quick start guide
Placement and mounting
Add users and employees
Dashboard - live status
Interpretation of sleep data
Night report
Notifications
Research
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Getting Started
Main Screen
User Profile
Sleep Guide
Device Settings
App Settings
FAQ
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Frequently Asked Questions
Contact
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Information Center
Frequently Asked Questions
Health & Welfare
Introduction
Quick start guide
Placement and mounting
Add users and employees
Dashboard - live status
Interpretation of sleep data
Night report
Notifications
Research
Consumer
Getting Started
Main Screen
User Profile
Sleep Guide
Device Settings
App Settings
FAQ
Legal
Frequently Asked Questions
Contact
Frequently Asked Questions
Collection of FAQ, regardless of consumer, Health&Welfare, or research.
Display scrolls serial number
What is the meaning of the different circle colours on the device?
Bluetooth connection fails
Does Somnofy record sound during the night?
Can I use Somnofy if I share a bed with someone?
What is the maximum range Somnofy can be placed from the bed?
Where do I mount the Somnofy device?
What is the operating voltage?
Do I need to start and stop Somnofy manually?
Why does Somnofy start a sleep session when I haven't gone to bed?
Why doesn't the sleep session end even though I am awake?
What happens if Somnofy loses internet connection at night?
The statistics say that I have been "out of bed" several times, but that is not true!
The respiration rate shows no measurements
Can epilepsy patients benefit from Somnofy?
My Somnofy device is locked or unavailable