1. Information Center
  2. Frequently Asked Questions

I have a problem with a product I purchased

You may have found the wrong company

We are a Norwegian medical technology company specializing in sleep and vital sign monitors, specifically the Somnofy Sleep monitor, Guardian H10, and Guardian M10. These are the only products we are selling. If you’re experiencing issues with a product other than one of ours, it’s possible you’ve reached out to the wrong organization.

 

If you purchased your item from another company, please contact their customer support directly for assistance.

 

If your issue is with one of our products, please fill out the following form to get in contact with the Somnofy Support Team. We will reach out as soon as possible.