This article explains the need for this unique letter combination to identify your Somnofy unit.
The serial number is displayed right below the device name in the Device Settings and helps the Somnofy Support Team identify your Somnofy device.
The format of the serial number looks like this:
- VTHJKLHFJD
- VTJHGFDFGH
You can find the same serial number on the underside of Somnofy's "head."
Please include your serial number when sending us an inquiry through this support form.
The serial number is by default set as the name of your device. You can change the name of your device by following the instructions detailed in this article.