The maximum distance is set too short. Change this in the app.
Somnofy only measures within a radius set in the app (default setting is 2m) or in health.somnofy.com for Health & Welfare users. If you sleep in a large bed and happen to move out of the measurement area, Somnofy will count this as having been "out of bed".Example: Distance to the device is set to 1m — you move to the other side of the bed, 1.2m from Somnofy. Somnofy can then not detect your movements until you return to the measurement area.
The solution is to set the distance settings somewhat higher. Find the appropriate article for changing the distance setting under:
If the problem persists despite the distance settings being correct, contact us.